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Duty of Care

What are the implications of duty of care and how do they affect you? Learn how duty of care affects your work, including how to resolve dilemmas and how to respond to complaints. Our CPD approved Duty of Care Course also includes some practical examples of duty of care situations.

Course information

A duty of care is the requirement that all health and social care professionals and organisations providing health and care services must put the interests of service users first.

Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes.

As a care worker, you have a duty of care towards all the people you are involved with during your working hours. This means you have to employ a reasonable level of care to ensure they are kept safe from harm, abuse and injury.

This Duty of Care course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice, along with some practical examples of duty of care situations.

Duration: 50 minutes


  1. The Course Structure
  2. The Implications of Duty of Care
  3. How Duty of Care Affects Your Work
  4. Duty of Care Dilemmas
  5. Resolving Dilemmas: Support and Advice
  6. How to Respond to Complaints


The Duty of Care course is recommended and approved by the following bodies:

Duty of Care
Online Course

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Very informative materials and the video content was highly useful for retaining information. 

Anthony, Omskirk
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